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Recensiones de NordPass® Password Manager & Digital Vault

NordPass® Password Manager & Digital Vault per NordVPN

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178 recensiones
  • per kerry, 10 månader sidan
  • per morbidelio, 10 månader sidan
    Windows Hello is not working after the last updates. If this doesn't get fixed I won't renew my subscription.
  • per efri, 10 månader sidan
    Totally useless, it doesn't work with the (weekly) updates from different softwares. Bad purchase !
  • per Usator de Firefox 18171446, 10 månader sidan
  • per BADR, 10 månader sidan
    The app don't show up when i'm trying to log'in since the last updat. Before, i had to enter the master code every time i tried to log'in, wast of time, i really regret this purchase!
  • per Mike Rowan, 10 månader sidan
  • per DukenuKoen, 10 månader sidan
    I would have given it 5 stars before it went offline. But when it went offline I had to search for information as to why it was not available anymore. I found some post on Reddit, but the Nord-account stopped providing us with updates or replies. Leaving us in the dark for weeks is just lousy customer service. I have cancelled my (second) 3-year subscription on all Nord-services, after being a loyal paying customer for years. Sad to do so, but this is NOT how you treat your customers.
  • per SilentOcean, 10 månader sidan
    Since the new update, the interface doesn't even show up when I want to enter into my accounts on various websites. So it's absolute useless for me at the moment.

    Responsa de disveloppator

    publicate 10 månader sidan
    Hi there! Sorry to hear about the trouble with the interface since the update. Could you please email our support team at support@nordpass.com? They'd love to investigate this issue and help you get back on track!
  • per cwild, 10 månader sidan
    When opening the extension, I suddenly have to agree that Nordpass collects information that violates my privacy. If I don't agree, I have to remove the extension! (Copied from another review).

    Besides that, I've only had problems so far. The new extension won't let me log in and seems to get stuck loading.

    Before that, no Firefox extension for weeks.

    This software is a pure mess.

    DON'T
    BUY/USE
    IT

    I'm going to find another provider ASAP.

    Responsa de disveloppator

    publicate 10 månader sidan
    Hi! We understand your frustration with the consent that we present you. In terms of your data, nothing has changed. The mentioned information is collected in order to provide the key functionality - mainly autofill and autosave, where we need to collect information such as email and website addresses. This data is securely encrypted and is not reachable to us, but if the consent is not given to process this data in an encrypted form, we cannot offer a critical functionality of our extension as it simply becomes unusable.

    The reason you see the consent now, but not before, is that Mozilla currently requires it to be presented to extension users and a consent must be given in order to provide the service. Without the consent, we cannot provide it. This is a requirement to all password managers (some still to refuse to apply it).

    We leave up to the user to decide if they want to share the interaction with extension data and this consent is unchecked by default.
  • per Jeff Spring, 10 månader sidan
  • per Evequill, 10 månader sidan
  • per Northman, 10 månader sidan
  • per David Doooley, 10 månader sidan
  • per Usator de Firefox 18821294, 10 månader sidan
    07.02.2025
    Anwendung lässt sich nicht mehrmit Fingerprint entsperren / starten. Browser Firefox.

    Responsa de disveloppator

    publicate 10 månader sidan
    Hi, this shouldn't happen. Please try reconfiguring the fingerprint or contact our support team at https://support.nordpass.com/hc/en-us/requests/new."
  • per Usator de Firefox 18820841, 10 månader sidan
  • per frenzy_wo, 10 månader sidan
  • per s7en, eit år sidan
    Cant sign in at all even the password is correct. But I can sign in Chrome

    Responsa de disveloppator

    publicate eit år sidan
    Hello, sorry about this. It isn’t expected behavior. Please contact our support team via live chat or support@nordpass.com. The team will help you resolve it.
  • per Usator de Firefox 13007775, eit år sidan
  • per Usator de Firefox 18690205, eit år sidan
  • per Usator de Firefox 18691884, eit år sidan
  • per ikojékm, eit år sidan
  • per Usator de Firefox 18475940, eit år sidan
    I have tried to make this extension work for months without success. I have used other password mangers and all have been effective but this one is horrible. I have to manual add username name and password when logged into Nordpass. Then I have to keep login into it when using Firefox and still not effective. This app needs help PLEASE
  • per JWReed, eit år sidan
    Is not compatible with Firefox; unable to install
  • per LSVML, eit år sidan
    Bonjour, avec la sortie de la nouvelle extension de nordpass, vous avez rendu l'utilisation du service plus lent et contraignant.

    L'extension maintenant est juste une copie de l'application PC, et en plus de ça elle ne communiquent pas entre elles.

    Donc l'application PC n'a plus grand intérêt pour remplir automatiquement nos données sur notre navigateur.

    Et en utilisant juste l'extension, on doit ouvrir le navigateur en premier puis accéder à l'extension et faire des copié-collé pour se connecter à des services utilisant des app (hors navigateur).

    En plus de ça, l'extension ne permet pas à l'utilisateur de se connecter via le lecteur d'empreinte, donc on est obligé de rentrer notre MDP Master à chaque fois, à la longue ça devient chiant.

    Pour contrebalancer ça vous proposez de rester connecter à nordpass pendant une certaine durée (coché sur 1 semaine de base).

    Mais je doute que cette pratique soit saine pour sécuriser ses données. Un ordinateur peut être partagé et donc laisser la connexion active plus de 5min est risqué je trouve. Ce qui est en contradiction avec le but du service NordPass.

    Louis
  • per Usator de Firefox 18609917, eit år sidan
    I can't make heads or tails about how to get the new extension or anything else. Nordpass has become only a pain.

    Responsa de disveloppator

    publicate eit år sidan
    Hi! Sorry to hear you're having trouble. Our detailed guide should help you get the new extension: https://support.nordpass.com/hc/en-us/articles/360006700145-Install-the-NordPass-extension-on-Firefox. If you're still stuck, please contact support. They’ll guide you through the process!