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Reviews for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox by NordVPN

3.7 Stars out of 5
5
1,507
4
262
3
126
2
113
1
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637 reviews
  • by Dragon_fly_77, 21 days ago
  • by Dev, 24 days ago
    I rarely use nordvpn but whenever i tried to use it via firefox extension it doesn't work, what a waste of money this service has been, I am cancelling my account and advise people reading this review to not waste your money on a vpn service that doesn't work.

    Developer response

    posted 23 days ago
    Hello. Our apologies for the negative experience. May we ask if you've tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Stay safe! -Neo
  • by Пдштф, 24 days ago
    0

    Developer response

    posted 24 days ago
    Hello. We are very sorry to hear of your displeasure. Our team would like to find out the reason behind the low score! Could you send us a message at support.nordvpn.com? In case of any issues, we'd be happy to help! -N.F.
  • by thejammonster, a month ago
    I (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN

    Developer response

    posted a month ago
    Hello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L.
  • by Firefox user 19547217, a month ago
    не работает

    Developer response

    posted a month ago
    Здравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.
  • by Firefox user 19535730, 2 months ago
    doesn't create account

    Developer response

    posted 2 months ago
    Hello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.
  • by Hajnalka, 2 months ago
  • by Firefox user 13982453, 2 months ago
  • by Heart Islam, 2 months ago
    Not free, just for paid user..

    Developer response

    posted 2 months ago
    Hello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I
  • by Soup, 3 months ago
  • by MOPO3, 3 months ago
    Не работает. И на чужом языке

    Developer response

    posted 3 months ago
    Здравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.
  • by Tuta, 3 months ago
    If you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.

    Developer response

    posted 3 months ago
    Hello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F.
  • by Brahvim, 4 months ago
  • by T30752, 4 months ago
    Can't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/

    Works fine on my phone.

    Developer response

    posted 4 months ago
    Hello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G.
  • by Firefox user 19218143, 4 months ago
  • by centurion 2000, 4 months ago
  • by ModiMagic, 5 months ago
  • by Ayaz Zarifov, 5 months ago
    ДЛЯ РФ не пойдет! Вообще не выполняет свою роль.

    Developer response

    posted 5 months ago
    Здравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.
  • by Jaba, 5 months ago
    В россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским

    Developer response

    posted 5 months ago
    Здравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G.
  • by noname, 5 months ago
  • by Ashva, 5 months ago
    doesn't work

    Developer response

    posted 5 months ago
    Hello. We are sorry to hear that! Please do not hesitate to reach out to us at support@nordvpn.com with more information about this issue, and we will do our best to help you out. -N.F.
  • by slon, 5 months ago
    Paid user. Cant use this shit. Cant recieve email to restrore password.

    Developer response

    posted 5 months ago
    Hello—sorry you’re having trouble resetting your password. First, please double-check your spam or “promotions” folder and be sure that messages from @nordvpn.com aren’t being filtered out. If nothing turns up, try requesting the reset again after a few minutes. Should the email still not arrive, please contact our support team at support.nordvpn.com, and they’ll restore access for you as quickly as possible. -P.B.
  • by Русский, 6 months ago
  • by Василий, 6 months ago
    не работает, страница логина не открывается

    Developer response

    posted 6 months ago
    Здравствуйте. Приносим извинения! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.net, они доступны 24/7. -G.M.
  • by Firefox user 17599253, 6 months ago